The quickest way to lose a care manager
Walk into a care home and start talking about features.
Dashboards Integrations Automation AI
You can almost see the moment they switch off.
Because care managers do not wake up worrying about systems. They wake up worrying about people, shifts, sickness, and whether tonight is going to fall apart.
So we stopped talking about software.
The question we actually ask
Instead of “would you like a demo?” we ask:
What part of your day stresses you out the most?
That is when the real conversations start.
Not technology conversations. Operational ones.
Problem 1, The rota that changes every hour
A home told us the rota looked perfect every Friday. By Monday lunchtime it was chaos.
Sickness, annual leave, missed training, agency gaps. The manager spent more time fixing the rota than managing the home.
What we changed We built rules around the way they actually run the home, not how a generic system thinks they should.
Now gaps show before they happen. The rota stopped being reactive.
Result Less panic booking Less agency More predictable days
Problem 2, The invisible compliance risk
Another home thought they were compliant. Until they checked the training properly.
They were not missing everything. They were missing small things across many people, which is worse.
What we changed We connected staffing, training, and shifts together.
If someone is not compliant, they cannot quietly appear on a shift anymore.
Result No last-minute audit fear. Managers trust the rota again
Problem 3, Admin stealing management time
One manager said she finished her real job at 5pm, then started paperwork.
Timesheets, Leave Agency confirmations, and phone calls.
What we changed Staff manage their own basics, managers manage exceptions.
Result Evenings back
Why we do not sell features
You can buy software anywhere.
What you actually need is fewer problems tomorrow than you had yesterday.
So we never start with what the platform does. We start with what your day looks like.
Because if we cannot improve that, nothing else matters.
Want to test it?
Tell us the one thing that wastes your time every day. If we cannot fix it, we will say so.