So, what is JMS One?

We’re not just a piece of software, we’re your workforce partner, built from within the care sector. JMS One was developed by people who’ve lived these challenges firsthand, like our founder, a former frontline healthcare worker. That’s why everything we do is centred around you and your team. Learn about us here

Think of us as your care home’s workforce sidekick. We bring together recruitment, rota scheduling, absence & leave management, payroll connectivity, compliance tracking, shift cover, and more, all in one seamless, easy-to-use platform.

📹 Watch the platform in action on YouTube

The Challenge: Why Traditional Workforce Management Is Failing Care Homes

Let’s be honest. Many care homes are still using spreadsheets, outdated systems, or disconnected tools that don’t talk to each other. Sound familiar?

Here are just a few common pain points:

• Scrambling to find staff to fill a shift at the last minute
• Juggling agency requests with no clear priority
• Chasing mandatory training and compliance deadlines
• Confusion around holiday approvals, absences, and timesheets
• Spending hours (or days) on rota planning and payroll reconciliation

These are real problems that affect real care teams. And when staff are stressed, it impacts morale, retention, and ultimately, the care your residents receive.

The Solution: How JMS One Makes It Easier

Our goal is simple: give you your time back. Focus less on admin, more on care.

✅ AI-Powered Rota Management

Create, update, and publish rotas in minutes. Easily track hours, manage breaks, and stay compliant, all from one place with a system that helps learn your preferences.

✅ One-Click Shift Cover

Fill rota gaps with just a few clicks. Notify your permanent staff, bank staff, and agencies instantly, in your preferred order.

✅ Built-in Compliance Tools

Track training, DBS checks, NMC checks, certifications, and appraisals. Stay inspection-ready with real-time alerts.

✅ Absence & Leave Management

Record sick leave, approve holidays, and handle absences without the usual paperwork chaos.

✅ Real-Time Reporting

Use powerful, built-in analytics to see trends in late clock-ins and overtime and make informed decisions fast.

AI-Powered, But Human-Centric

Now let’s talk about AI, the buzzword that’s everywhere right now. At JMS One, we believe AI should never replace the human touch that makes care special. Instead, it should amplify your efforts, support your decisions, and simplify the admin that gets in the way of great care.

JMS One is proudly AI-powered, but not in a cold, robotic way. Think of our AI like your most organised, reliable team member, someone who never takes a day off, never forgets a detail, and always has your back.

It doesn't make decisions for you, it helps you make better, faster ones.

Here’s how:

• It learns your rota patterns and staffing preferences, so you’re not starting from scratch every week.
• It suggests optimal shift arrangements based on availability, skills, working hours, and past trends, saving you hours of planning time.
• It prioritises who to notify first when a shift becomes vacant, whether that’s your permanent staff, bank staff, a preferred agency, or specific team members with the right training.

All of this happens in real time, with you in control every step of the way. You can override suggestions or tweak rotas. Our AI is flexible, not forceful.

We’ve built it to support the humans behind the care, because ultimately, people matter most. JMS One’s AI is there to give you time back, reduce stress, and help your team feel empowered, not micromanaged.

It’s like giving every care home manager a digital operations assistant, one that understands the pressures of the care sector and works as hard as you do.

That’s what we mean by human-centric AI.

JMS One Is Not Just Software. It’s Family.

We’re not here to “sell a system.” We’re here to partner with you. We understand the pressure on care homes: staff shortages, rising costs, CQC expectations, and constant firefighting.

Our platform was built inside the industry. We’ve walked the halls, worn the scrubs, and answered the calls.

Workforce management is in our DNA, and your workforce is your DNA.