The True Cost of Poor Workforce Management in Health Care

💰 Wasted time. ❌ Payroll errors. ⏳ Last-minute shift scrambles.

Sound familiar? If you’re managing a care home, chances are you’ve faced the chaos of workforce management gone wrong. But have you ever stopped to think about how much it’s actually costing your organisation? Spoiler alert, it’s a lot.

Let’s break down the hidden costs of outdated scheduling, last-minute staffing crises, and inefficient admin. More importantly, let’s talk about how smart workforce management (like JMS One) can put an end to the madness.

The Price of Chaos: What Poor Workforce Management is Really Costing You

Running a care home is already hard enough without throwing disorganised rotas and payroll mistakes into the mix. But let’s put some numbers behind the frustration:

1. Admin Time: The Rota Black Hole

The average care home manager spends around 5 hours a week sorting out rotas and shift cover. That’s 260 hours a year, or over 10 full days wasted on manual scheduling instead of focusing on staff and residents.

What you could do with that time instead:

✅ Improve care quality ✅ Support and develop staff ✅ Actually take a lunch break (imagine that!)

2. Payroll Errors: The Cost of Getting it Wrong

Incorrect timesheets, missed overtime, and miscalculated pay aren’t just annoying, they cost serious money. A quarter (25%) of UK PAYE employees have received a paycheque from their employer that was incorrect, research from The Global Payroll Association revealed. https://www.hrmagazine.co.uk/content/news/payroll-errors-impact-25-of-uk-employees/?

This isn’t just frustrating for staff (who may end up leaving because of it), but it also costs businesses thousands in corrections, disputes, and even legal issues.

💡 JMS One clients see a 99% reduction in payroll errors. That means fewer headaches, fewer disputes, and more trust between staff and management. Another JMS One client saved £43,000 in just a year by implementing our clock-in clock-out kiosk system.

3. Last-Minute Shift Cover: The Staffing Scramble

Every care home manager knows the pain of trying to fill shifts at the last minute. It’s stressful, expensive, and often leads to relying on agency staff, which can cost up to £25–£30 per hour per worker. https://primecarers.co.uk/hourly-care/hourly-cost-of-care-at-home-uk?

If your care home is constantly using agency staff due to poor workforce planning, you could be overspending by tens of thousands of pounds a year.

💡 JMS One reduces last-minute staffing issues by 40%, meaning fewer frantic calls and fewer budget blowouts.

4. Staff Morale: The Hidden Cost of Bad Scheduling

When rotas are a mess, staff morale plummets. Constantly being called in last-minute, getting paid incorrectly, and feeling undervalued leads to higher turnover rates. And guess what? Recruiting and onboarding a new care worker costs around £3,500 per NHS hire! https://www.credentially.io/insights-posts/strategic-nhs-recruitment-a-comprehensive-framework-for-executives-directors?

The Fix: Staff happiness isn’t just a nice-to-have, it’s a cost-saving strategy. JMS One helps increase punctuality by 90%, reduces staff frustration, and ensures a fairer, more transparent rota system.

The Fix: Why Smart Workforce Management is the Answer

So how do we put an end to these hidden costs? Simple: better workforce management.

✅ Automated Rotas: No more manual scheduling nightmares.

✅ Payroll Accuracy: Staff get paid correctly and on time.

✅ Instant Shift Booking: Fill gaps without the stress.

✅ Live Compliance Tracking: Keep up with CQC regulations effortlessly.

Care homes using JMS One have already saved thousands, reduced admin time, and improved staff morale. Want to see how? Check out this quick demo and see it in action.

Let’s stop throwing time and money down the drain. Let’s fix workforce management for good.

Want to learn more?

Visit JMS One  to see how we’re transforming workforce management for care homes across the UK.