December 17, 2021 HR Desk

Recruitment is a time-consuming and expensive process. If you are running a care home or any healthcare organisation, you probably know how difficult it is to find and hire the right candidate for the job.  That is why many social care organisations are turning towards the bank staff or temporary staff.

Having a flexible workforce for your care home would be a great way to reduce overhead costs and ensure operational efficiency. But how to find temporary staff with the right skills and qualifications? Well, you can seek the services of a temp staffing agency.

Working with a bank or temp staffing agency can save you money, time and effort. When you engage with a temp staff agency, you won’t have to waste your valuable time on finding and hiring temporary employees. Moreover, it would make your care home more efficient, productive and profitable.

However, your care home can reap all these benefits if you are working with a reliable and reputed bank or temp agency. Finding a reliable temp agency for your social care organisation cannot be overlooked.

If you are wondering how to find the best staffing agency for your social care or healthcare organisation, then let us help you out. Read on to discover some key factors that you need to consider while seeking the right temp staffing agency for your business.

1. Access to a Quality Pool of Candidates

When you work with a reliable bank or temp agency, your care home will have access to highly qualified, well-screened and skilled applicants to do the desired task in a timely, efficient and safe manner. If you're receiving unprofessional temps who can't do the job right, it's because your staffing agency isn't taking the time to learn about your specific business needs or simply isn't investing enough time in finding and hiring people with the skills you require.

2. Niche Services

There is a multitude of temp agencies offering staffing services to several businesses and industries. While this may offer a few benefits to finding the employees on your own, especially in terms of payroll and efficiency, it won’t be the best approach. If your care home or nursing home is planning to partner with a temp agency, then look for the one that specialises in care home staffing services. Choosing a bank or agency that specialises in your niche will certainly result in finding the right staff for your organisation.

3. Training and compliance

A temp or bank staffing agency not only provides staffing services to your care home but also takes charge of the training and compliance processes. This would guarantee that the temp employees would be able to work efficiently with your organisation. Before they step through your doors, your temps should be familiar with the ins and outs of your firm. A reliable agency would assist with onboarding by providing employee manuals, corporate rules and regulations, duties and responsibilities, and company culture with them.

4. Value for services

Several temp staffing agencies are trying to cope up with the increasing competition and growing business needs. Your care home needs to engage with an agency that not only provides skilled and qualified staff but also appreciates your partnership. You need to feel comfortable enough to discuss your staffing requirements and challenges with the firm. A reliable temp agency would always be ready to answer your queries, troubleshoot your issues and provide assistance whenever you need it. In short, you can trust them with your workforce requirements.

5. Reputation

Let’s just say that you have shortlisted a few agencies based on the above criteria. Now it is time to check the agency’s reputation. Every staffing agency will claim to be the best in the business. But it is your responsibility to check their reputation in the industry. What do other care homes have to say about them? If possible, speak with their client care homes and ask about their services. Spend time online and check for reviews and testimonials. You can even ask for references from the staffing agency. Always remember, a temp with a good reputation tends to attract and retain the best talent.

For a business to succeed, it is necessary to hire dedicated and self-motivated employees. You'll need a dependable staffing agency before you can find such people, even it is for a temporary role. We hope that this advice has given you some insight into the aspects to consider before hiring one.

If you have been looking for an easy and innovative way to manage your bank, agency or permanent employees, do get in touch with us. Our team of experts would be happy to offer you the best workforce management solutions.


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